7u778 Privacy Policy

Data Collection

We collect various types of information when you use the 7u778 platform. This privacy policy clearly and transparently explains what data is collected and why.

1.1 Information You Provide Directly

Information you provide at the time of registration is collected directly. This includes:

• Identity Information: Full name, date of birth, gender
• Contact Information: Mobile number, email address
• Address information: Division, district, full address
• Identity Document: National ID or passport number (for KYC verification)
• Payment Information: Mobile banking number (Mobile Banking, Nagad, Rocket)

1.2 Information Collected Automatically

Certain technical information is collected automatically when you visit our site. This data is used to improve the site's security and performance:

• IP address and device type
• Browser & operating system information
• Login time & session data
• Gaming history and transaction records
• Cookies and local storage data

Purpose of Data Use

7u778 only uses the information we collect for specific, defined purposes. We never gather data for irrelevant or unnecessary reasons.

With your consent, we may also send you promotional offers, new game updates, and special event notifications. You can opt out of such communications at any time.

Data Sharing Policy

The core principles of 7u778 are — Your data belongs to you. We never sell, rent, or freely share your personal information with third parties. However, there are limited circumstances where sharing data may be necessary:

• Payment Provider: Only the minimum necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• Legal authorities: Information may be disclosed in response to a court order or an investigation by a licensing authority.
• Technology Partners: Limited data is shared with technology service providers required to operate the platform — all of whom are bound by our privacy policy.
• Fraud Prevention: Relevant information may be provided to the appropriate authorities in cases of cybercrime or fraud.

Cookies & Tracking

7u778 uses cookies to keep the website running properly. Cookies are small text files stored in your browser that help improve your overall experience.

Cookie types

• Essential cookies: Maintaining login sessions and security tokens — the site cannot function without these.
• Functional cookies: To remember your language preferences and game settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — no personal identity is included.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Data Retention Period

7u778 does not retain data beyond what is necessary. Retention periods vary depending on the type of information:

• Account information: For the duration the account is active + 5 years after closure
• Transaction Records: 7 years (legal requirement)
• KYC documents: 3 years after account closure
• Log Files: 90 days
• Cookie data: Up to 30 days (varies by type)

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Your rights

As a 7u778 user, you have full rights over your own data. We respect and support the exercise of these rights:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Third-Party Services

7u778 works with certain trusted third-party service providers to operate the platform. All such providers are contractually bound to meet our strict privacy standards:

• Payment Gateway: Mobile Banking, Nagad, Rocket — receive only the minimum information needed to process transactions.
• Game software providers: Encrypted session data is shared for the purpose of verifying game results.
• Cloud services: Industry-standard cloud services are used to ensure secure data storage.
• Cybersecurity: We work with DDoS protection and firewall service providers.

Please note that these third parties have their own privacy policies. While we do not directly control their policies, they are contractually obligated to keep your data secure.

Child Protection Policy

7u778 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been submitted, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using 7u778, please notify our support team. We urge parents and guardians to restrict their children's access to online gaming.

Security Measures

7u778 uses industry-leading security technology to protect your data:

• 256-bit SSL/TLS Encryption: All data transmitted to and from the site is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security on your account.
• Suspicious Login Alerts: Notifications for logins from unrecognized devices.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Data Backup: Regular backups stored in a secure, encrypted location.

Please keep in mind — no one can guarantee 100% security on the internet. Do your part by using a strong password and never sharing your login details with anyone.

Policy Changes

7u778 may update this privacy policy from time to time. Changes may be made in response to regulatory updates, new service launches, or technical improvements.

If significant changes are made, we will notify you via your registered mobile number or email and post a notice on the site. Continued use of the site after any changes will be considered acceptance of the updated policy.

We recommend checking this page from time to time. The date of the latest update will always be shown at the top of the page.

Contact

If you have any questions about this privacy policy, want to know more about your data, or wish to submit a request, please get in touch with us:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Live Chat: Chat button at the bottom right of the site